Sign in with Google

What it is

Continue with Google signs you in using a Google account. The first time you use it, Agentency creates a login from the email address on that Google account. Every time after that, it opens the same login.

If an Agentency account already exists on that email address, Google opens it rather than creating a duplicate. One address, one login, whichever door you come through.

The rule that prevents most confusion

Your Agentency login is identified by the email address, not by the method.

• sam@company.com with a password, and sam@company.com via Google → the same account.
• sam@company.com via Google, and sam@gmail.com via Google → two different accounts, with two different workspaces, two different sets of chatbots, and two separate subscriptions.

Almost every "where did my chatbots go?" report from a Google user is the second case: signing in with a different Google account than the one used originally. Before you conclude anything is missing, check which address you are actually signed in as, on Settings → Account.

When you would use it

• You want fewer passwords.
• You originally registered with Google and that is simply how you get in.
• You are on a machine where you are already signed into Google and want the quickest route.

Where to find it

Open /login or /register. The Google button sits below the email form on both.

Steps

1. Open /login (or /register).
2. Select Continue with Google.
3. Choose the Google account whose email you want as your Agentency login. If several are signed in, read the addresses carefully — this choice determines which Agentency account you open.
4. Approve the prompt.
5. You land on the dashboard, or on a remaining check such as /verify-phone if your installation requires one.
6. From then on, use the same Google account every time.

What you will see

The Google button is below the email and password fields on both sign-in and register, so it is visible without extra steps.

After a successful sign-in, that address appears on Settings → Account as read-only. It is the address invitations and security notices go to.

Your email arrives already verified — Google has confirmed it, so you will not see the verification banner.

The password question

A Google-only account has no Agentency password. That has three consequences worth knowing before you commit to Google as your only route:

You cannot enable Agentency's two-factor. Enrolment starts by re-checking your password, and there is none to check. The Security page says so plainly: "Your account signs in with Google, so it has no password to verify. Set a password first to enable two-factor authentication." See Two-factor authentication.

Password reset does nothing useful. There is no password to reset. The forgot-password flow will still show its usual success message, because that message is identical for every address by design. See Reset your password.

Account deletion confirms differently. With two-factor on, the deletion dialog asks for an authentication code. Without it, the typed email address alone is the confirmation. See Delete your account.

None of this means Google sign-in is insecure. Your Google account almost certainly has its own two-factor, and that protects the door you actually use. It just means the second factor lives at Google rather than at Agentency.

Limits and plan notes

• Google sign-in works on every plan, including Free.
• The email address is owned by the Google account. Agentency cannot change it, and there is no self-service email change. See Change your name or email.
• Signing in with Google does not import your contacts, files, or calendar. It is identity only. Importing files from Google Drive is a separate, opt-in feature — see Import from Google Drive or Dropbox.
• If you sign in with Google using an address that already had a password account, you get that same account, not a second one.
• Whether extra checks such as phone verification apply depends on your installation, not on the sign-in method.

Common problems

I used the wrong Google account.

Sign out, select Continue with Google again, and pick the right address. If the wrong one completed a sign-in, an empty Agentency account now exists on that address — harmless, but do not build anything in it.

Google works but email and password does not.

That login probably never had a password. Keep using Google.

My chatbots are missing after signing in with Google.

You are in a different account or a different workspace. Check the address on Settings → Account first, then open Accounts and switch. See The Accounts list.

Google shows an error and sends me back.

Try once more; these are usually transient. If it persists, sign in with email and password if you have one, or try a different browser with third-party cookies allowed.

I want to add a password to my Google account.

There is no "set a password" control today. If you need Agentency's own two-factor, that is the blocker to be aware of.

A teammate invited me but Google signs me into an empty dashboard.

Two possibilities: the invitation went to a different address than the Google one you used, or you have not switched into their workspace. Check both, in that order.