How do I build an AI chatbot without code?

Pick a template, name the chatbot after your brand, set colours and a welcome message, then add your content. Custom instructions and actions come after you create it.

What should I add before the first test?

Your website or sitemap, the files customers ask about, and the FAQs you already answer. Scanned PDFs are read with OCR.

Can I test replies before customers see them?

Yes. A private preview lets you ask questions and update the source behind a weak answer before you publish the widget or a channel.

What happens when the chatbot is not sure?

It stops and emails your team with the reason and the full conversation, so a person continues with the context instead of starting over.

How do I fix an answer after launch?

Unanswered questions are listed in analytics. Add the missing page or FAQ and the next customer gets the updated answer.

When do I choose the AI model?

After you create the chatbot, and only on a paid plan. The create step itself does not ask you to pick a model.

Four steps

How to build an AI chatbot

Name it after your brand, train it on your content, test the replies in private, then go live on your site and 10 messaging channels.

Start free Try the free chatbot builder

How it works

Create a chatbot in four steps

How AI chatbots work here: they answer only from the content you add, in the customer's language, and email your team when a question is too hard.

Name it after your brand, pick a template, and write the welcome. No code, and the model is chosen later on a paid plan.
No code
New chatbot
Chatbot name
Riverbank Support
Template
Customer supportSalesBookings
Brand colour
Avatar
Your logo
Languages
English + Arabic
Widget
Bottom corner
Answers
Short, cites sources
Welcome message
Hi! Ask me anything about orders, shipping, or returns.
Chatbot created

New chatbot

Chatbot name

Riverbank Support

Template

Customer supportSalesBookings

Brand colour

Avatar: Your logo
Languages: English + Arabic
Widget: Bottom corner
Answers: Short, cites sources

Welcome message

Hi! Ask me anything about orders, shipping, or returns.

Chatbot created

FAQ

How do AI chatbots work?

The build, the private test, and what happens after you go live.

Still have a question?

Talk to a human. We reply by email, usually within one business day.

Talk to us Browse the Help Center FAQ

Build your chatbot in one sitting

Start free, then sharpen the answers as customers ask new questions.

Start free Try the free chatbot builder

No code
10 channels
Cancel anytime

How to build an AI chatbot

Create a chatbot in four steps

Step 1 of 4: Create the chatbot

Step 2 of 4: Train it on your content

Step 3 of 4: Test, then go live

Step 4 of 4: Close the gaps

How do AI chatbots work?

Still have a question?

Build your chatbot in one sitting

How to build an AI chatbot

Create a chatbot in four steps

Step 1 of 4: Create the chatbot

Step 2 of 4: Train it on your content

Step 3 of 4: Test, then go live

Step 4 of 4: Close the gaps

How do AI chatbots work?

Still have a question?

Build your chatbot in one sitting