Which chatbot integrations can I turn on today?

The website widget, a hosted chat link, and 10 messaging channels: WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, LINE, Viber, WeChat, and SMS.

Is the WordPress chatbot a plugin?

Yes. You install the official plugin and connect it with an API key. No theme code. Salla has an official app too.

How do I add a Shopify chatbot?

Paste the snippet into your theme. Then import or crawl your catalogue, and add an action if you want order status. It is a snippet, not a store app.

Can Zapier look up an order?

Yes, as an action you configure on the chatbot. Zapier does not replace the snippet on your storefront.

Do all channels share one knowledge base?

Yes. You train the chatbot once. Every channel answers from that same content, in the customer's language.

What is the REST integration for?

The ingestion API lets your systems push documents and FAQs into the chatbot, with examples for curl, JavaScript, and Python.

Chatbot integrations for your site

Meet customers on 10 messaging apps and on your website. WordPress and WooCommerce use the native plugin, Salla an official app, and every other store a snippet. Zapier runs as an action.

Start connecting Request an integration

Channels

Ten places your chatbot can answer

WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, LINE, Viber, WeChat, and SMS. Each channel connects with its own credentials. The knowledge stays the same.

WhatsApp
The channel most customers open first. The chatbot answers product questions inside the official Business API.
SalesSupport
Instagram
Answer Instagram DMs from the same knowledge the website chatbot uses.
SalesDMs
Telegram
Serve Telegram customers with the same chatbot and the same answers.
Support
Messenger
Answer Facebook Messenger from your business knowledge, day and night.
SupportSales
Slack
Point the same chatbot inward for policy, IT, and onboarding questions in Slack.
InternalSupport
SMS
Reach customers by text message with the same chatbot and the same answers.
SupportReach
Discord
Answer community questions on Discord from the content you already added.
Community
LINE
Serve LINE customers with the same trained chatbot.
Support
Viber
Answer on Viber from your own content.
Support
WeChat
Answer WeChat customers in the language they write in.
Support

Websites

Shopify chatbot and other storefronts

Shopify, Zid, Wix, Squarespace, BigCommerce, Magento, PrestaShop, Webflow, Ghost, Blogger, Joomla, and Drupal use a copy-paste snippet. WooCommerce runs on the WordPress plugin.

Official plugin and app

Install the official WordPress plugin or Salla app and connect it to your agent. No theme code.

Storefront snippets

Paste one snippet into the theme. Import or crawl your catalogue, and use a ready-made action for order status.

Zapier chatbot actions and REST

Push knowledge in with the ingestion API, and run Zapier actions from the conversation. You configure each action yourself.

Talk to us about an integration

FAQ

Questions about chatbot integrations

Plugins, snippets, messaging apps, and the API.

Still have a question?

Talk to a human. We reply by email, usually within one business day.

Talk to us Browse the Help Center FAQ

Connect the first chatbot integration

Start with your website or the WordPress plugin, then add the messaging apps your customers already use.

Start free See pricing

WordPress plugin
Store snippets
REST and Zapier