Free
$0per month
Free forever
Validate reply quality before committing.
- 50 messages / month
- 1 AI agents
- Knowledge for a starter FAQ (400 KB)
- 1 custom instructions per agent
- Public chat link to test & share
Transparent pricing — no per-seat fees
Start free, then scale your AI customer service as message volume grows. Your whole team is included on every plan — the price only moves when the work does.
Free forever
Validate reply quality before committing.
Go live on your website and channels.
Everything in Free, plus
For growing businesses on WhatsApp & web.
Everything in Starter, plus
For scaling teams with real volume.
Everything in Standard, plus
For agencies and teams managing many brands. The highest limits, the lowest per-message rate, and a white label chatbot platform.
Everything in Pro, plus
No credit card required · Cancel anytime
Drag to how many messages your AI sends per month — we'll point you to the right plan.
4,000 messages / month
We recommend Standard — $79.17/mo billed annually
See StandardWhen you need a little more of one thing — not a whole new tier.
Non-expiring message credits for busy months. Bought once, kept forever — never auto-charged.
$20 per 1,000 messages
Add more AI agents to your workspace beyond your plan's limit. Prorated, applies immediately.
$15 per agent / month
Add 10 MB of knowledge storage, usable across any agent — up to 100 MB in total.
$10 per 10 MB / month
The full picture — including the limits and the safety nets.
| Feature | Free$0/mo | Starter$15.17/mo | Standard$79.17/mo | Pro$199.17/mo | Agency$399.17/mo |
|---|---|---|---|---|---|
| Usage | |||||
| Messages / month | 50 | 500 | 4,000 | 15,000 | 50,000 |
| AI agents | 1 | 2 | 5 | 10 | 30 |
| Knowledge per agent | 400 KB | 10 MB | 20 MB | 40 MB | 60 MB |
| Custom instructions per agent | 1 | 3 | 8 | 12 | 20 |
| Automated actions (Call Actions) | Not included | 3 | 8 | 12 | 20 |
| Channels | |||||
| Public chat link | Included | Included | Included | Included | Included |
| Website chat widget | Not included | Included | Included | Included | Included |
| All 10 messaging channels (WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, LINE, Viber, WeChat, SMS) | Not included | Included | Included | Included | Included |
| Team | |||||
| Teammates included | 1 | 3 | 5 | 10 | 25 |
| Per-seat fees | None | None | None | None | None |
| Flexibility | |||||
| Message top-ups ($20 / 1,000 — never expire) | Not included | Included | Included | Included | Included |
| Extra AI chatbots ($15 / chatbot / mo) | Not included | Included | Included | Included | Included |
| Extra knowledge ($10 / 10 MB / mo) | Not included | Included | Included | Included | Included |
| Cancel anytime | Included | Included | Included | Included | Included |
| Security | |||||
| Two-factor authentication (2FA) | Included | Included | Included | Included | Included |
| Encrypted in transit & private knowledge base | Included | Included | Included | Included | Included |
Agentency doesn't replace your team — it handles repetitive questions and first follow-up around the clock, so humans focus on the cases that need judgment. At Standard, that's 4,000 answered messages for less than a day of payroll.
Shorter wait times lift satisfaction and conversion — on WhatsApp, speed is the sale.
The AI absorbs the repetitive volume; your people handle what actually needs them.
Update your knowledge base once — every reply reflects it instantly, on every channel.
Message-based pricing ties spend directly to work done, so the math is always visible.
Agentency changed how we handle customers, completely. We answer faster and we stopped losing enquiries overnight.
Most of our routine WhatsApp questions are answered before anyone on the team opens the chat.
The things people actually want to know before they pay.
Start free today — no credit card, and your first agent answering on a shareable chat link in about 5 minutes.