Step-by-step guides for every feature — written for the person who will click the buttons, not for a developer.
The articles most teams open first when they set up an agent.
Channels has three sections: Messaging with the public Direct link, the Web widget, and Plugins. The Direct link works on every plan.
Fetch public pages and turn each one into knowledge. Start with a single page before you commit to a whole site.
Mint a scoped API key on Settings → Developer. The secret is shown once, carries an expiry, and is owner-only.
Copy one script tag from Integrations → Web widget, paste it on your published pages, then allow your domain and verify.
Match the message you see to its fix: wrong credentials, throttling, a lockout, Google-only sign-in, two-factor, or verification.
Your chatbot only answers from the knowledge you give it. Here is what counts as knowledge and how training works.
Pick a topic to see the how-tos, limits, and common problems for that area.
Create a free workspace, add a document, and ask the questions your team is tired of answering.