Getting started

Create your account, make your first chatbot, and see it answer a question.

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Agentency is a chatbot platform that answers from your own files, website, and rules — not from guesses about the open web.

Run the five-step wizard, name the chatbot carefully because the name becomes your public link, then add knowledge.

Three layers: the sidebar owns the account, the tabs own one chatbot, and drawers like Test Chatbot sit over both.

Ask your chatbot a real question from the dashboard drawer. It uses the same knowledge search visitors will get.

Eight checks before your first real visitor: trained knowledge, your own wording, activation, a channel, and outside proof.

Add a teammate so they can work on your chatbots without your password. Roles and seats live in the full team guide.

Search by task, browse by category, or ask the Help Assistant. Every article follows the same seven-section shape.

Ready to try it on your own content?

Create a free workspace, add a document, and ask the questions your team is tired of answering.