Conversations

Read visitor threads, mark them reviewed, see sources and feedback, and understand untrained replies.

Browse topics

One chatbot's inbox: summary cards, eight filters, and a seven-column table of every thread that produced a message.

Open a thread for the full transcript, session statistics, the visitor card, sources, and the review toggle.

Visitor thumbs up or down appear on messages and as a list filter. Use them to find the answers worth fixing.

The evidence trail behind an answer. Owners always see it; visitors see links only when you enable them.

An active chatbot with no finished training still loads and tells visitors it is not ready, rather than erroring.

Export conversations as CSV transcripts or summaries, draw a reproducible QA sample, and control what you store and delete.

Ready to try it on your own content?

Create a free workspace, add a document, and ask the questions your team is tired of answering.