SaaS
The chatbot for SaaS onboarding that answers before a ticket exists
Answer setup, SSO, billing and plan questions from your docs and changelog, extend trials and resend invites through your API. An AI chatbot for SaaS that leaves your team the real bugs.
- Your live docs
- In-app widget
- Slack & Discord
Live conversation
Onboarding Chatbot
Online — trials + setup
Jobs it gets done
The problem
An AI chatbot for SaaS, trained on your docs and changelog
Agentency learns your help center, API docs, changelog, pricing and status pages, then answers users with the article cited. Account actions run through your own API, and bugs or anything it cannot answer go to support with the transcript and account details.
The tickets that never needed a human
Four ticket types your support team closes with a link to the docs.
How-do-I tickets bury the real bugs
When half the queue is 'where is this setting', real bugs wait days. The chatbot answers how-to questions from your docs, so the tickets engineers see are actual defects.
Churn starts with an unanswered setup question
A trial user stuck on setup usually leaves without a word. The chatbot answers in your app's widget the moment they get stuck, with the exact docs step.
Changelog answers disagree with the UI
Support macros describe a screen that changed two releases ago. Retrain the chatbot when you ship and it answers from the current docs and changelog.
After-hours trials bounce
A trial that starts at midnight in another timezone gets no help until your morning. The chatbot answers setup questions around the clock and in 90+ languages.
What it does
What the SaaS chatbot handles for your users
Every answer comes from material you control, and the chatbot declines rather than guessing.
Feature how-tos from your docs
Answers 'how do I' questions step by step from your help center and API docs, with a link to the exact article it used.
Onboarding checklists
Walks new accounts through your setup checklist — workspace, integrations, invites — and checks which steps are done through your API.
Billing and plan answers
Quotes plan limits, prices and upgrade rules from your pricing page, and sends a payment link or upgrade page when the customer is ready.
Status and incident pages
Reads your status page during an incident, tells users what is affected and when the next update is due, instead of one ticket per user.
Captures the expansion lead
Spots seat, usage and upgrade questions, qualifies team size and timeline, and creates the expansion lead in your CRM for sales.
Hands success a complete brief
Passes bugs and account issues to support or success as a ticket in your helpdesk, with the transcript, account ID and steps already tried.
How it works
Live in the product in minutes
No integration project, no model training, no data team.
Add your feature knowledge
Crawl the pages, upload the PDFs, or paste the text you already maintain. Training runs in the background.
Check the answers
Use the built-in test chat to ask the questions your team is tired of. Every answer shows the source it came from.
Install on your channels
Paste one script tag or connect WhatsApp, Telegram and Messenger from the dashboard — one knowledge base.
Watch the real questions
Conversations show which answers are missing, so you fix the document rather than arguing with the model.
What you can rely on
24/7
Coverage for product questions from users in every timezone
10
Channels one chatbot can answer on, from one knowledge base
90+
Reply languages from the knowledge you provide
Answer users in your app and on every channel
The same chatbot, the same feature knowledge, on the website widget and the messaging apps your audience already uses.
- Web widget
- Slack
- Discord
- Custom API
FAQ
Frequently asked questions
What teams ask before putting a chatbot in front of saas onboarding conversations.
Still have a question?
Talk to a human. We reply by email, usually within one business day.
See it answer your product questions
Create a chatbot, upload what you already have, and ask it the questions your team is tired of answering.
- Set up in minutes
- Free forever plan
- Cancel anytime