Restaurants
The pass keeps cooking while the inbox answers itself
Mid-service questions should not steal a waiter. Agentency answers from your menu, allergen notes and booking rules, and hands the awkward ones to the floor with the transcript attached.
- Quoted from your menu
- WhatsApp & Instagram
- Allergen answers stay exact
Host Agent
Online — menu + bookings
- Quoted from your menu
- WhatsApp & Instagram
- Allergen answers stay exact
The problem
What mid-service questions actually cost
Dinner-rush DMs, allergen questions and “are you open?” should not wait until the shift ends.
What buyers actually ask
- any table for 4 tonight around 8? terrace if you have it
- does the pistachio kunafa have tree nuts in the pastry too or just the topping?
- are you still doing takeaway after 11 or is the kitchen closed?
“Are you open / do you have a table?” repeats all night
Hours, last seating and walk-in rules are already on the site. The agent quotes them instead of pulling a host off the floor.
Allergen answers have to be exact
A maybe is not an answer. Train it on your allergen matrix so every reply is the same wording the kitchen signed off.
The phone rings through service
Reservations, wait-list and takeaway orders pile up on the one line nobody can leave the pass to answer.
Reviews punish a slow reply
A question that sits until close is a one-star in the morning. The agent replies in the guest's language, on the channel they used.
What it does
An AI agent shaped around restaurants work
Every answer comes from material you control, and the agent declines rather than guessing.
Reservations and wait-list
Books, reschedules and explains the house policy from your booking rules — and can call your reservation system through a Call Action.
Menu and allergen answers
Trained on the menu you actually serve tonight, including 86'd items if you keep that list in knowledge.
Orders on WhatsApp
Guests already message the restaurant number. The same agent can take the order and collect a callback number.
Hours, parking and house rules
The questions that should never reach the pass: last orders, corkage, high-chairs, Friday prayer close.
Captures the party they cannot seat
When the book is full, collect a name and number for the wait-list instead of a dead “sorry, we're full.”
Hands the floor a real brief
Complaints, VIP notes and allergy edge-cases escalate with the transcript so the manager is not starting from zero.
How it works
Live on the floor in an afternoon
No integration project, no model training, no data team.
Add the menu and the rules
Upload the PDF, crawl the site, or paste tonight's specials. Training runs in the background while service continues.
Ask it what guests ask
Test chat with the questions the host is tired of. Fix the document, not the model.
Put it on WhatsApp and the site
Connect the number you already publish, or drop a widget on the booking page.
Read the real questions
See which dishes, allergens and time slots people actually ask about — and which answers are missing.
What you can rely on
24/7
Coverage through lunch, dinner and late-night DMs
10+
Channels from one menu and one house policy
100%
Allergen and hours answers from documents you control
Guests already message you there
WhatsApp, Instagram and the website widget — the same menu, the same rules, the same voice.
- Web widget
- WhatsApp
- Instagram
- Messenger
Frequently asked questions
What teams ask before putting an agent in front of restaurants & food conversations.
Related industries
Other teams solving a similar problem on the same platform.
See it answer tonight's questions
Create an agent, upload the menu you already print, and ask it what the host gets asked.
- 5-minute setup
- Free forever plan
- Cancel anytime