Healthcare
The healthcare chatbot that books visits and never diagnoses
Book and reschedule appointments, send prep instructions, and answer insurance and directions questions from your practice pages. A medical chatbot that routes every symptom question to a clinician.
- Practice info only
- Not a diagnosis
- Appointment capture
Live conversation
Clinic Chatbot
Online — bookings + prep
Jobs it gets done
The problem
A medical chatbot for clinics, trained on your own pages
Agentency learns your service pages, prep sheets, accepted-insurance list and visit instructions, then answers patients with the source cited and books slots through your scheduling API. It never diagnoses; clinical questions go to your staff with the transcript.
Pre-visit questions that should not need a receptionist
Four questions patients call about before they ever see a clinician.
Booking and prep questions clog the desk
Front-desk staff spend mornings on booking calls and prep questions instead of the patients in front of them. The chatbot books slots and sends the right prep sheet for each visit type.
Insurance and self-pay answers disagree
Patients hear different coverage answers from the phone and the website. The chatbot answers from your accepted-insurance list and self-pay price page, the same way every time.
Directions and parking repeat all morning
Where to park, which entrance, which floor: the same questions all morning. The chatbot answers from your visit instructions and sends them before every appointment.
After-hours symptoms need a careful handoff
A symptom question at midnight must never get a guessed answer. The chatbot does not assess symptoms; it quotes your urgent-care guidance and alerts the on-call nurse.
What it does
What the healthcare chatbot handles for your practice
Every answer comes from material you control, and the chatbot declines rather than guessing.
Appointment booking
Checks real availability through your scheduling system, books or reschedules the slot and sends the confirmation with the visit instructions.
Prep and fasting instructions
Sends the exact prep sheet for each test or procedure — fasting window, what to bring, when to arrive — quoted from instructions your clinicians approved.
Practice information
Answers hours, locations, parking, accessibility and which provider offers which service, from the practice pages your team keeps current.
Insurance and self-pay pages
Says which insurers you accept for each service and quotes your published self-pay prices, leaving coverage confirmation to your front desk.
Captures the new patient
Collects a new patient's name, contact details, reason for visit and insurer, then creates the registration request for your front desk to complete.
Hands the clinician a safe brief
Routes clinical questions to a nurse or clinician with the transcript and patient details, and never offers a diagnosis or treatment advice itself.
How it works
Live on the practice line in minutes
No integration project, no model training, no data team.
Add your appointment knowledge
Crawl the pages, upload the PDFs, or paste the text you already maintain. Training runs in the background.
Check the answers
Use the built-in test chat to ask the questions your team is tired of. Every answer shows the source it came from.
Install on your channels
Paste one script tag or connect WhatsApp, Telegram and Messenger from the dashboard — one knowledge base.
Watch the real questions
Conversations show which answers are missing, so you fix the document rather than arguing with the model.
What you can rely on
24/7
Coverage for practice questions after the phones close
10
Channels one chatbot can answer on, from one knowledge base
90+
Reply languages from the knowledge you provide
Answer patient questions on every channel
The same chatbot, the same appointment knowledge, on the website widget and the messaging apps your audience already uses.
- Web widget
- WhatsApp
- SMS
- Messenger
FAQ
Frequently asked questions
What teams ask before putting a chatbot in front of healthcare conversations.
Still have a question?
Talk to a human. We reply by email, usually within one business day.
See it answer your appointment questions
Create a chatbot, upload what you already have, and ask it the questions your team is tired of answering.
- Set up in minutes
- Free forever plan
- Cancel anytime