Insurance
Cover explanations should match the wording you filed
Agentency answers personal and commercial cover questions from the documents and pages you already maintain — on the channels your customers already use — and hands the rest to your team with the transcript attached.
- Your policy wording
- Claims steps, not decisions
- Quote capture
Claims Agent
Online — claims + cover
- Your policy wording
- Claims steps, not decisions
- Quote capture
The problem
Cover and claims questions that wait in a queue
Teams in personal and commercial cover spend hours on the same policy questions. Agentency ingests what you already published, answers with citations, and escalates when the retrieval gate finds nothing relevant.
What buyers actually ask
- rear-ended at a light. what photos do you actually need before I move the car?
- what's my windscreen excess? the garage is asking before they book me in
- renewal is in 12 days and the price jumped — can I see what changed?
“Am I covered for X?” waits in a queue
This is one of the personal and commercial cover patterns that burns hours every week. Agentency answers it from the policy material you already maintain, with a source, and hands off when the answer is not there.
Claims steps are explained three ways
This is one of the personal and commercial cover patterns that burns hours every week. Agentency answers it from the policy material you already maintain, with a source, and hands off when the answer is not there.
Quote requests die after hours
This is one of the personal and commercial cover patterns that burns hours every week. Agentency answers it from the policy material you already maintain, with a source, and hands off when the answer is not there.
Exclusions are paraphrased and then disputed
This is one of the personal and commercial cover patterns that burns hours every week. Agentency answers it from the policy material you already maintain, with a source, and hands off when the answer is not there.
What it does
An AI agent shaped around insurance work
Every answer comes from material you control, and the agent declines rather than guessing.
Cover from the policy wording
Built for personal and commercial cover: the agent uses the policy knowledge you uploaded or crawled, cites the source, and escalates to a human when the retrieval gate finds nothing relevant.
Claims-step walkthroughs
Built for personal and commercial cover: the agent uses the policy knowledge you uploaded or crawled, cites the source, and escalates to a human when the retrieval gate finds nothing relevant.
Exclusion answers, quoted once
Built for personal and commercial cover: the agent uses the policy knowledge you uploaded or crawled, cites the source, and escalates to a human when the retrieval gate finds nothing relevant.
Quote capture
Built for personal and commercial cover: the agent uses the policy knowledge you uploaded or crawled, cites the source, and escalates to a human when the retrieval gate finds nothing relevant.
Captures FNOL details
Built for personal and commercial cover: the agent uses the policy knowledge you uploaded or crawled, cites the source, and escalates to a human when the retrieval gate finds nothing relevant.
Hands the adjuster a complete brief
Built for personal and commercial cover: the agent uses the policy knowledge you uploaded or crawled, cites the source, and escalates to a human when the retrieval gate finds nothing relevant.
How it works
Live on the claims line in an afternoon
No integration project, no model training, no data team.
Add your policy knowledge
Crawl the pages, upload the PDFs, or paste the text you already maintain. Training runs in the background.
Check the answers
Use the built-in test chat to ask the questions your team is tired of. Every answer shows the source it came from.
Install on your channels
Paste one script tag or connect WhatsApp, Telegram and Messenger from the dashboard — one knowledge base.
Watch the real questions
Conversations show which answers are missing, so you fix the document rather than arguing with the model.
What you can rely on
24/7
Coverage for personal and commercial cover questions outside office hours
10+
Channels one agent can answer on, from one knowledge base
100%
Answers grounded in your own documents, with sources
Answer wherever they message about policys
The same agent, the same policy knowledge, on the website widget and the messaging apps your audience already uses.
- Web widget
- WhatsApp
- SMS
- Messenger
Frequently asked questions
What teams ask before putting an agent in front of insurance conversations.
Related industries
Other teams solving a similar problem on the same platform.
See it answer your policy questions
Create an agent, upload what you already have, and ask it the questions your team is tired of answering.
- 5-minute setup
- Free forever plan
- Cancel anytime