Running customer service on WhatsApp: setup, templates, and the rules that change.
How to Create a WhatsApp AI Chatbot in 5 MinutesThere are two clocks running when you build a WhatsApp chatbot, and almost nobody mentions the second one. The first clock is the builder itself, the part where you connect a bot to your number and teach it what to say. That part really does take about five minutes, and every guide promising a five minute setup is telling the truth about this specific piece. The second clock is Meta approving your business to send messages at all, and that one runs on its own schedule. It…Read more
WhatsApp Chatbot for Customer Service: A Practical GuideA customer messages your business on WhatsApp at nine at night asking about a delayed order. Nobody's watching that number. She waits until morning, gets annoyed, and starts typing the same question into a competitor's chat instead. That's the entire case for a whatsapp chatbot customer service setup, and somehow most of the articles on this topic bury that simple point under a features list nobody asked for.Read moreWant to go deeper on one topic? Start with these evergreen guides.
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