Internal knowledge
An AI knowledge base employees can ask about anything you wrote down
Find the policy, runbook step or tool owner from the docs you already keep, draft the access request, and see what is missing. An internal chatbot on Slack, Discord or your intranet.
- Your documents only
- Slack & Discord
- Scoped per team
Live conversation
Knowledge Chatbot
Online — the docs you trained
Jobs it gets done
The problem
A knowledge base chatbot for the docs your company keeps
It answers policy, process, runbook and tool questions from the wikis, handbooks and files you crawl or upload, scoped to the chatbot you train. Each answer cites the page, and when nothing is documented it says so and routes the question to the owner.
The answers that live in a dozen wikis
Four ways the answer gets lost between a dozen wikis and drives.
The answer exists in a tool nobody searches
The answer is in a wiki, a drive folder or an old PDF, and nobody knows which. The chatbot searches everything you trained it on and quotes the page.
New joiners ask Slack instead of the handbook
New hires ask in team chat and pull a senior colleague off their work. The chatbot answers from the handbook in the same chat tools, with the link.
Process pages drift out of date
Outdated process pages keep getting quoted as current. The chatbot answers from your latest crawl, and its unanswered questions show owners which pages to fix.
Access is a permission maze
Employees don't know who owns a tool or how to get a seat. The chatbot answers from your tool directory and drafts the access request through a Call Action.
What it does
What the internal knowledge chatbot answers for staff
Every answer comes from material you control, and the chatbot declines rather than guessing.
Answers across the wikis you connect
Crawls your internal wiki, handbook and help pages, and takes uploaded PDFs and docs, so one question searches all of it at once.
Sourced quotes, not rumours
Quotes the policy or runbook section behind every answer and links it, so employees act on the written rule, not on hallway memory.
Process and policy lookups
Answers 'how do we…' questions on expenses, security, releases and approvals from the process pages your teams maintain.
Onboarding from your own pages
Gives new joiners first-week answers about tools, accounts, meetings and who to ask, from your onboarding docs instead of a busy teammate.
Captures the internal ask
When nothing is documented, it records the question and who asked, and routes it to the right team through a Call Action.
Hands the owner a complete gap
Shows each page owner the questions their docs could not answer, in the exact words employees used, so the fix is obvious.
How it works
Live on the company wiki in minutes
No integration project, no model training, no data team.
Add your wiki knowledge
Crawl the pages, upload the PDFs, or paste the text you already maintain. Training runs in the background.
Check the answers
Use the built-in test chat to ask the questions your team is tired of. Every answer shows the source it came from.
Install on your channels
Paste one script tag or connect WhatsApp, Telegram and Messenger from the dashboard — one knowledge base.
Watch the real questions
Conversations show which answers are missing, so you fix the document rather than arguing with the model.
What you can rely on
24/7
Coverage for employee questions across every shift and office
10
Channels one chatbot can answer on, from one knowledge base
90+
Reply languages from the knowledge you provide
Answer employees on Slack, Discord and the intranet
The same chatbot, the same wiki knowledge, on the website widget and the messaging apps your audience already uses.
- Web widget
- Slack
- Discord
- Custom API
FAQ
Frequently asked questions
What teams ask before putting a chatbot in front of internal knowledge conversations.
Still have a question?
Talk to a human. We reply by email, usually within one business day.
See it answer from your company wiki
Create a chatbot, upload what you already have, and ask it the questions your team is tired of answering.
- Set up in minutes
- Free forever plan
- Cancel anytime