Evening browsers and weekend service callers should not wait until the showroom opens. Agentency answers from your stock, service menu and finance pages, and books the slot your team will honour.

Service Agent
Online — bookings + parts
Stock, service and finance questions arrive after the lights go off. An agent trained on your pages answers them without inventing a spec.
What buyers actually ask
A listing that is live should answer itself. The agent reads the stock you trained it on instead of promising a car that left yesterday.
MOT, recall and routine service should land on a calendar, not a voicemail that rings through the workshop.
VIN, OEM number or a blurry photo in a DM — the counter cannot leave the queue to hunt a catalogue.
APR, deposit and PCP vs HP are already on the site. Quote the page, don't improvise.
Every answer comes from material you control, and the agent declines rather than guessing.
Trained on the listings you publish, so a night-time browser gets the real engine, options and price — or an honest “sold”.
Walks the customer through the service menu and can create the booking through a Call Action on your DMS.
Answers from your parts catalogue and flags a human when the match is a maybe.
PCP, HP and cash deals in the wording compliance already approved.
Collects name, number and preferred slot before the browser bounces to another listing site.
When the question is a part-ex or a complaint, the desk gets the transcript and the vehicle reference.
No integration project, no model training, no data team.
Crawl the stock pages, upload the service menu, paste the finance FAQ.
Ask it the ones the night voicemail is full of. Fix the page that is wrong.
WhatsApp, Messenger and the website widget on the same knowledge.
Conversations show the gaps in the listing copy that are costing walk-ins.
24/7
Coverage after the showroom lights go off
10+
Channels from one stock list and one service menu
100%
Spec and finance answers from pages you published
Answer on WhatsApp, Messenger and the website the advert pointed them to.
What teams ask before putting an agent in front of automotive conversations.
Other teams solving a similar problem on the same platform.
Create an agent, add the stock you already list, and ask it the questions in the voicemail.