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WeChat chatbot
WeChat on Agentency. Answers come from your own content, with the source on the reply, and a handoff when a person should take over.
- Answers from your content
- Hands off with the thread
- Your agent’s name and tone
Northwind
Replies from your content
- Answers from your content
- Hands off with the thread
- Your agent’s name and tone
SetupWeChat
With your own app credentials. Paste the token the vendor gives you. If the vendor asks for a callback, paste the URL and verify token Agentency shows.
Copy the credentials
Copy the Official Account App ID and App Secret.
Paste them into Agentency
In Channels, paste the Official Account App ID and App Secret.
Paste the callback
Copy the callback URL and verify token Agentency shows, then paste them into Settings → Server Configuration, then enable it.
Send a test message
Send a message on this channel and confirm the agent replies from your content.
Related
Related
Replies from your content
Questions