Website widget
Website widget chatbot
Website widget on Agentency. Answers come from your own content, with the source on the reply, and a handoff when a person should take over.
- Answers from your content
- Hands off with the thread
- Your agent’s name and tone
Northwind
Replies from your content
- Answers from your content
- Hands off with the thread
- Your agent’s name and tone
Setup
Website widget
With your own app credentials. Paste the token the vendor gives you. If the vendor asks for a callback, paste the URL and verify token Agentency shows.
Copy the credentials
Copy the widget snippet from the dashboard.
Paste them into Agentency
In Channels, paste the widget snippet from the dashboard.
Open the vendor screen
Start in the place your site allows custom HTML.
Allow the domain
Add the site domain to Allowed Domains on the Web widget tab. Without that, the widget does not load.
Related
Related
Replies from your content
Questions