Slack
Slack chatbot
Slack on Agentency. Answers come from your own content, with the source on the reply, and a handoff when a person should take over.
- Answers from your content
- Hands off with the thread
- Your agent’s name and tone
Northwind
Replies from your content
- Answers from your content
- Hands off with the thread
- Your agent’s name and tone
Setup
Slack
With your own app credentials. Paste the token the vendor gives you. If the vendor asks for a callback, paste the URL and verify token Agentency shows.
Copy the credentials
Copy a bot token that starts with xoxb- and the signing secret.
Paste them into Agentency
In Channels, paste a bot token that starts with xoxb- and the signing secret.
Paste the callback
Copy the callback URL and verify token Agentency shows, then paste them into Event Subscriptions → Request URL, and subscribe to message events.
Open the vendor screen
Start in the Slack channel with /invite, or a direct message to the bot.
Related
Related
Replies from your content
Questions